Scott Jones

22 Oct 09: Per Google Analytics, this is the third most-read page on my blog.  Many of you must be searching for someone with my experience.  I’m available and actively seeking permanent work, so if I look like a possible fit for what you have open, please call me to discuss.

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Download:     My Resume as DOC — or — My Resume as PDF

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Scott Jones
Sr. Software Business Manager (Product Management, Marketing, Alliances)
hsjones@sisna.com
+1 813-782-5062

Summary
I take ownership of the company’s success in the market category I am assigned, or with the alliance I am assigned. My criteria for success is high, and I have a record of exceeding expectations. Once I have my space — whether it be firewall (as at Novell) or application virtualization and streaming (as at Altiris/Symantec), I learn it intimately and am passionate about the pursuit of market domination. Or in the case of an alliance, I find every opportunity in the relationship and aggressively pursue revenue maximization.

Inventor, US patents #s 7,461,096 and 7,542,988 and multiple US patents pending.

US DOD security clearance: Secret (inactive)

Specialties
Application Virtualization and Streaming
Application Delivery
Software Management
Desktop Application Management
Client Configuration Management
Alternate Client Architectures (Blade PCs, Client Virtualization, Virtual Desktop)
System Virtualization
Alliance Management
Firewall, VPN and Network Infrastructure

Experience
Independent Consultant
December 2008 – Present
I am available as a “hired gun” for a variety of projects that utilize my unique experience with systems management and security products, including hands-on implementation and support work. Earlier this year, I assisted Symantec with development and implementation of multiple targeted interactive Web communities, mostly in support of strategic alliances such as HP, Sun, Dell and IBM.

I am also leveraging my market knowledge as a member of the Coleman Research Group Executive Forum, providing market trends and futures consulting to financial analysts.

Technical Product Manager at Symantec
April 2008 – November 2008 (8 months)
I served two roles during this period.

As Technical PM for the Endpoint Virtualization group, I was responsible for supporting Symantec’s client virtualization strategy as an SME and evangelist. I worked with customers, partners, field sales, analysts and the media. I knew the competition well and participated in the creation of competitive analysis documents & other technical collateral. I regularly presented at events and participated on panels ref: the benefits and challenges of client virtualization.

I was also the HP Alliance PM for Endpoint Virtualization. I drove the virtual Firefox deal (http://www.infoworld.com/d/virtualization/symantec-and-mozilla-firefox-hp-virtual-solutions-162) and worked multiple new initiatives with HP around application virtualization and streaming. During my time as HP Alliance PM, two new OEM agreements were signed, with two additional new agreements in process. Revenue via the alliance increased significantly and a new growth strategy was developed.

Product Manager, Alliances at Symantec
April 2007 – April 2008 (1 year 1 month)
Product Manager in Symantec’s Endpoint Security and Management group, responsible for HP alliance products, including HP Client Manager and RDP. Formerly PM for SVS (Software Virtualization Solution) and remain a champion for application virtualization and streaming, as well as Altiris Client Management Suite in general.

Altiris was acquired by Symantec in April, 2007.

Product Manager at Altiris, Inc.
January 2005 – April 2007 (2 years 4 months)
Oversaw the development and launch of major new product initiative in new market space — Altiris SVS (Software Virtualization Solution). SVS quickly gained brand recognition and caught up with or exceeded the mindshare held by the only pre-existing competitor, Softricity (since acquired by Microsoft).

Established the partnership with AppStream, which led to the creation of the SVS Professional product and the acquisition of AppStream by Symantec.

Created the Altiris Juice Web community (now Symantec Connect, http://www.symantec.com/community), a hugely popular online resource for users of Altiris products to share their experiences and improve the value they get from our products.

Sr. Product Manager at Novell, Inc.
September 2001 – December 2004 (3 years 4 months)
Sr. Product Manager from Sept, 2003, to Dec, 2004. Last assignment: Vertical solutions in Novell’s Identity Management group. Primary focus was medium assurance authentication solution for the US DoD.

Product Manager from Sept, 2001, to Sept, 2003. Product Line Manager for Secure Access products, including proxy-cache, firewall, VPN, Web access management and single sign-on. Highly successful with internal communication and with building consensus across large cross-functional teams. Directly responsible for Novell BorderManager and for emerging gateway and client security initiatives. Shipped two major, successful product releases. Responsible for $35 million annual revenue stream.

Managed multiple partner relationships involving inbound and outbound software license agreements, ISVs/developers and co-marketing. Also interfaced with certification bodies, open source projects and industry standards bodies.

Consultant at Novell, Inc.
March 1999 – May 2001 (2 years 3 months)
Firewall and VPN subject matter expert. Responsibilities included solutions development and inwardly-focused work to empower Novell employees with product knowledge, such as methodology, internal-use field notes and white papers, and onsite training.

Field responsibilities included requirements analysis, gap analysis, systems design, project planning, prototyping, piloting, and documentation writing for major enterprise implementations of multiple products in mixed environments.

Commercial project accounts included Primerica Financial Services, Nextel Communications, Dole Fresh Fruits International, Union Planters Bank, and Hellmann Worldwide Logistics. Government project accounts included the Florida State Supreme Court, Telecommunications Services of Trinidad & Tobago, several education systems, and infrastructure design for (at the time) the world’s tallest buildings, the Petronas Towers in Kuala Lumpur, Malaysia.

Certifications: Master CNE – GroupWise 5, DirXML

Sales Manager and Network Engineer at Computer Network Experts, Inc.
July 1995 – February 1999 (3 years 8 months)
Management responsibilities included development of sales and marketing plans; writing marketing literature, proposals, and correspondence; sales presentations; training and supervising junior technical staff.

Technical responsibilities included network design and support; consultation, analysis, and project planning; writing design/analysis reports; project presentations.

Technical specialties: Infrastructure, IP and IPX internetworking, server design and optimization, and Internet solutions. I had primary support responsibility for nearly half of CNE’s 200+ customer networks, from isolated single-server LANs to enterprise WANs.

Awards: One of my network designs was selected as a Customer Success Story by Novell, and my early, aggressive implementation of LAN/Internet integration solutions earned CNE, Inc. Novell’s Reseller of the Month award for Nov, 1996.

Certifications: CNA – NetWare 3, NetWare 4, NetWare 5, GroupWise 5
CNE – IntranetWare, NetWare 5, GroupWise 5

Telecommunicator III at City of Gainesville
May 1990 – August 1994 (4 years 4 months)
Responsibilities included 9-1-1 call handling and police/fire-rescue dispatching. Advanced to Dispatcher III February of 1993; routinely acted as supervisor and as a trainer. Member of the Association of Public Safety Communications Officers and my division’s quality assurance committee. Awarded Employee of the Quarter, first quarter of 1994.

Operations Specialist Second Class at US Navy
January 1986 – January 1990 (4 years 1 month)
Second permanent duty station: USS Hepburn FF-1055, San Diego, California, from November, 1988, until January, 1990. Qualified as CIC Watch Officer, the most senior position in my work center (a responsibility normally entrusted only to a Chief Petty Officer or a commissioned officer). Also served as my division’s training coordinator; developed and implemented a successful training program for twenty-two people.

First permanent duty station: USS Reeves CG-24, Yokosuka, Japan, from October, 1986, until October, 1988. Supervised teams of three to ten and managed the ship’s tactical computers & network. Also served as publications custodian, managing a library of thousands of classified documents.

Straight 4.0 (out of 4.0) evaluations for last three years of service; received Good Conduct Award and Navy Achievement Medal.

Education
Santa Fe College
Electrical Engineering, 1994 – 1995
Activities and Societies: Phi Theta Kappa

University of Florida
Journalism, 1984
Activities and Societies: Gator Band

Honors and Awards
Engineering Employee of the Year (Novell, 2003)
Customer Champion Awards (Novell, 2002)
Employee of the Quarter (Gainesville, FL, Police Department, 1994)
Navy Achievement Medal
Good Conduct Medal (US Navy, 1986-1990)

Speaking Experience
Florida Association of Educational Data Systems Conference (1999)
Novell BrainShare (multiple, 1999-2004, including keynote audiences of +/- 4,500)
Symantec/Altiris ManageFusion (multiple, 2005-08, including keynote audiences of +/- 1,000) – voted by attendees as best presenter, ManageFusion Las Vegas, 2008
VAR Business XChange (2006)
InfoWorld Virtualization Executive Forum (multiple, 2006-07)
SaaScon (2007)
Gartner ITxpo (2007)
Intel Streamed Computing Forum (multiple, 2007-08)
Interop (multiple, 2008)

Writing Examples
http://www.symantec.com/community/node/2836
http://www.symantec.com/community/node/16 (most popular Juice article ever)
http://www.symantec.com/community/node/548

On the Symantec-HP virtual Firefox deal (my baby)…
http://www.symantec.com/community/node/5674
http://www.infoworld.com/d/virtualization/symantec-and-mozilla-firefox-hp-virtual-solutions-162 (interview)

Recommendations

“I had the opportunity to get to know and interact with Scott Jones while he worked at both Altiris and Symantec. As a reporter covering the virtualization market, I found Scott to be one of the leading visionaries and evangelists in the application virtualization space, and I was fortunate to have him as an industry source for information. His passion for the Altiris SVS product and for the virtualization technology in general came through every time he spoke. There aren’t many people in this industry that can claim to have their finger on the pulse of the market and the technology – Scott is one such person. And his gift at communication and working with people is a major bonus. He can keep the conversation simple or go down deep into the technology depending on his audience. Scott Jones is truly one of the great pioneers and key players of application virtualization. And any company would be lucky to have him as a member of their corporate team.”
— David Marshall , Writer InfoWorld Virtualization Report

“Scott was that rare individual who understood that sometimes things happened that were beyond anyone’s control and he would roll with it. He made handling his travel as easy as possible by making his request well in advance, being flexible and open to ideas and suggestions in order to maximize the company’s return on his travel budget. He was always a pleasure to work with. When you consider that he applied that same approach to all of his work, he planned ahead, he was flexible, he understood that there weren’t unlimited resources and he got the big picture, that’s what made Scott such a valuable person to the organization and is the basis for my recommendation.”
— John Millsaps, Altiris onsite agent, Altiris/Christopherson Travel, worked with Scott at Altiris, Inc.

“Scott and I collaborated on many consulting gigs and large projects during his time at Novell: Scott in the field and I as his technical support contact on the Consulting Resolution Team. Scott quickly proved a very capable Consultant. But he stood out as a leader due to his unsurpassed knowledge, his valuable contributions to best-practice documentation and his whole-hearted commitment to the products/solutions he implemented. This noticeable commitment and his non-wavering professionalism secured him a position in Product Management where he continued to champion the firewall/proxy/security products & solutions he owned. Scott was an asset to Novell every day he was with us. I would welcome an opportunity to work with him again.”
— Jim Short, Senior Technical Support Engineer & Security Response Team Lead, Novell Inc., worked with Scott at Novell, Inc.

“I had the pleasure of working with Scott for three plus years at Altiris and Symantec. During that time, Scott was responsible for the development and marketing of the company’s Software Virtualization Solution, a new software virtualization product that won countless industry awards. Scott is truly a visionary in the virtualization space. He completely understands the market’s requirements and is able to eloquently articulate the benefits of software virtualization to CIOs/CTOs and IT technicians alike. I recommend Scott Jones without reservation, knowing that he will have a positive impact on any organization that it fortunate enough to employ him. You will not find a more passionate or enthusiastic evangelist for a product or technology than Scott.”
— Mike Grueber, Senior Product Manager, Symantec, worked directly with Scott at Symantec

“As a Product Manager for Altiris, Scott was soley responsible for driving the strategy to bring to market application virtualization technology which over time would become fully integrated into the Altiris infrastructure. Scott’s leadership and understanding of the virtualization marketplace resulted in a new product release which immediatly received widespread acclaim from the industry including numerous technology leadership awards and analyst recognition. Scott understands the implications of technology from a business value perspective and is a very well versed in the broader industry challenges and landscape.”
— David E. Barlow, Senior Account Executive, Symantec, worked with Scott at Symantec

“Scott’s always been an articulate and strong advocate for his products. Customers respect his knowledge and appreciate the hands on help he provides. In front of an analyst or press, Scott has a strong ability to distill his message and help the layperson understand user benefits.”
— Steve Morton, VP Product Management and Marketing, Altiris, worked directly with Scott at Symantec

“I had the pleasure of working with Scott at both Altiris, Inc. and Symantec Corporation. I can attest both to Scott’s tremendous passion for the technical aspects of his work, particularly in the area of software virtualization, as well as his thorough grounding in business and legal considerations, which is a rarity amongst engineers. In addition to being strongly self-motivated, and possessing an ‘out-of the-box’ intellect, Scott is a consummate team player and unfailingly proactive in raising legal concerns – his intuitive grasp of legal matters was unprecedented in my experience with non-lawyers, and his integrity ranks among the highest of any profession that I have worked with in my career. Any organization seeking to employ a brilliant, original mind with a well-rounded grasp of technical, legal and business matters would be extremely well-served with Scott as an employee.”
— Hilory Wallk, Senior Corporate Counsel, Symantec Corporation, worked with Scott at Symantec

“Scott is a strong technical leader who understands the client and server infrstructure management and virtualization space extremely well. He has the ability to intelligently direct technical product development and to present these ideas to non technical people.”
— Jeff Lauer, Sales, Altiris Inc., worked with Scott at Symantec

“Scott is a passionate and focused Product Manager. He has the rare ability to drive/manage both the business and technical requirements for the products he is responsible for. Those that work with him on his product teams, quickly find that hs is the “Go To” guy when it comes to his products.”
— Mike Fahnert, Dir, Channel Marketing, Symantec, worked directly with Scott at Symantec

“I worked very closely with Scott while handling Border Manager product at Novell. In my entire career scott is one of the best product manager’s I had the pleasure of working with. Scott has an amazing drive & capability from multiple perspectives ‘ driving the external forums, driving the core team, defining the future of the product, technical knowledge in the security area , driving the customers etc etc ‘ .His amazing commitment & zeal to turnaround the product despite various challenges was exemplary. I would hire scott as a product manager without thinking twice. It is very difficult to get many scott’s in the industry.”
— Alka Agrawal, Vice President & Head of Engineering, Bangalore Center, Novell, worked directly with Scott at Novell, Inc.

“I had the pleasure of working with Scott at two different companies. At both companies, Scott demonstrated superb vision, a passion for his products, and an extraordinary ability to rally the field. I watched him squeeze revenue out of a mature legacy product line and drive net new revenue with a new product line.”
— Rick Maddox, Product Management, Symantec, was with another company when working with Scott at Symantec

“I have worked very closely with Scott as part of AppStream and later in Symantec. I have seen very few product managers who are as passionate about their products as Scott is. He was instrumental in catapulting Altiris SVS to a leading position in the application virtualization space in record time. His evangelism also helped garner several awards for SVS. I found his innovative use of community forums like “juice” noteworthy.”
— Ganesh Rama, Sr. Product Manager – Endpoint Virtualization, Symantec, worked directly with Scott at Symantec

“I worked with Scott for several years and found him more than “just” an engaged and passionate Product Manager: Scott is a diligent researcher, takes the time (and makes the effort) to understand our customers business drivers and influences the product roadmap to be aligned with what it is our prospects and customer need and want. I would hire Scott without hesitation as a product manager, no matter how big and complex the managed portfolio may be.”
— Till von Ruexleben, Vice President, Endpoint Management, Field System Engineers, Symantec, managed Scott indirectly at Symantec

“Scott is a well seasoned technology professional with a wide background in product and technical product management. In my direct experience with Scott he has worked independently to bring leading edge products to market, as well as with larger PM teams on established product lines, in each instance providing dramatic strategic benefit and direction. Scott is able to work in both the tactical execution and the big picture planning role. In the OEM relationship with AppStream and Altiris Scott was my direct interface into the Altiris organization. Through this relationship the SVS Professional product line was able to compete head-to-head with major ISVs and establish Altiris and Symantec as strategic vendors in the emerging endpoint virtualization space, with Citrix, Microsoft and VMWare. In our post-acquisition work at Symantec, Scott lead the effort for the first commercial launch of application virtualization by a major PC vendor, as HP launched a safer-browsing initiative with Firefox wrapped in SVS. To date, this is the only such commercial project of it’s type. I strongly recommend Scott as an industry expert in traditional ESD, virtualization, and emerging alternative computing practices.”
— Brad Rowland, Vice President of Marketing and Product Management, AppStream, managed Scott indirectly at Symantec

“I have worked with Scott for several years and have been extremely impressed by his work ethic and abilities. He understands trends in the software industry and has been extremely influential in bringing together virtualization, security and systems management technologies to increase their value for the company, and for the customer. Scott garners my highest recommendation.”
— Robert Zedaker, Senior Systems Engineer, Altiris/Symantec, worked with Scott at Symantec

“I worked with Scott as a peer and manager for nearly three years. During that time I watched Scott build a new product and technology from the ground up. I was consistently impressed with the skill and dedication he demonstrated. Scott is very technical which allows him to speak very credibly about the issues and value surrounding new technology. He was tireless in promoting and evangelizing his product. He was responsible for cultivating relationships with partners that complimented his product. He provided sound leadership and introduced the company to a user forum that eventually was adopted by many other products. I have no hesitation in referring Scott to those who are looking for a skilled and accomplished product manager.”
— Jim Barker, Sr. Manager, Product Management, Symantec, managed Scott indirectly at Symantec

“Scott Jones is a tremendous product manager who has gone above and beyond in his efforts to actually establish and lead a new market category. He has worked tirelessly as a thought leader to make presentations, author articles, and serve as an industry source for countless articles about application virtualization. It has been a joy to work with Scott and I would gladly welcome all opportunities to work with him in the future.”
— Cheryl Snapp Conner, Managing Partner, Snapp Conner PR, was with another company when working with Scott at Symantec

“Scott is hard working, intelligent, bright, and enthusiastic about the products he manages. Scott has an exceptional ability to cut through the noise and get to the most important matters. I thoroughly enjoyed working with him and would recommend him highly.”
— John Epeneter, Senior Product Manager, Altiris Business Group, Symantec, Inc., worked directly with Scott at Symantec

“Scott has the unique gift of being technically astute and up to date while still being able to market technical products to business-oriented customers and partners. HIs ability to drive the capabilities and market penetration of new and existing products has been excellent and consistent across multiple global companies. I’ve enjoyed working with Scott both in the United States and in other countries and would readily endorse or hire him again!”
— Tony Merritt, Global Practice Lead – Architecture, Altiris, Inc., worked with Scott at Symantec

“Scott is a professional that exudes the perfect balance between managing customer expectations and meeting product timelines.”
— Ted Gibson, Regional Manager, Altiris, worked with Scott at Symantec

“Scott is one of the best technical product managers I’ve ever worked with. He understands software and network products at a fundamental level. His ability to grasp and track all of the details involved in developing and launching a technical product is possibly without peer. His ability to formulate business justification for product resources is excellent. He is a VERY hard act to follow.”
— Rob Sabey, Product Manager, Novell, Inc., worked directly with Scott at Novell, Inc.